Compassionate communication training. We're creating sanity and belonging not through the use of guilt, force, or coercion… but by connecting with our common humanity and engaging our compassionate nature. Using Nonviolent Communication, we're creating the world our hearts know is possible. Join your community of compassion; join the global home of NVC.Process Communication Model® (PCM) Created by Dr. Taibi Kahler, the Process Communication Model (PCM) is an award-winning tool that can be used to decode human interaction. PCM reveals how a person perceives the world, how they communicate, how they are motivated and how they will behave in distress. An internationally-acclaimed, reliable ... Losing a loved one is an incredibly difficult experience, and expressing condolences can be equally challenging. Finding the right words to console someone in their time of grief requires both empathy and sensitivity.Meika Hamisch has practiced psychotherapy for over 30 years. She has been a trainer and educator in the area of compassionate communication skills, substance abuse, counseling skills, psychology, cross cultural perspectives in therapy, mindfulness and self-compassion cultivation methods. She is a certified teacher in Cultivating Emotional Balance.What is collaborative communication? In the Oxford Dictionary, collaboration is defined as "the act of working with another person or group of people to create or produce something." The same dictionary defines communication as "the activity or process of expressing ideas and feelings or of giving people information.". When we put these two together, we get collaborative communication ...Compassion literally means "to suffer together.". Among emotion researchers, it is defined as the feeling that arises when you are confronted with another's suffering and feel motivated to relieve that suffering. Compassion is not the same as empathy or altruism, though the concepts are related. While empathy refers more generally to our ...24 Jun 2020 ... Essential communication skills: compassionate communication. Being left out. Not ...Having employees fully cognizant of and able to apply ethics in professional situations benefits everyone. If you’re planning an ethics training session for employees, use these tips for preparing a successful event.We apply arts and humanities lessons to medical communication training, improving communication between physicians and patients, and among healthcare teams. These skills have a wide range of applications including communication with policy makers, the public and the media.Here are the five C's of effective communication: 1. Be clear. To communicate effectively, you have to know what you want and take ownership for your own needs. Before communicating your issue ...Nurses are central to the mitigation of these issues and the provision of health care in public health, as well as health promotion in primary and acute care settings. Nurse educators and leaders-as agents of change-can embrace the challenge and harness the spirit of innovation ignited by the pandemic. There is no doubt, nursing education ...Directions. 5 min. Communication is especially important between a doctor and patient. But if the exchange is not done compassionately, the message can be misinterpreted and the relationship damaged. Compassionate communication is a skill doctors need and one that can be developed, leading to better doctor-patient relationships. compassionate translate: رَحيم / حَنون. Learn more in the Cambridge English-Arabic Dictionary.The purpose of Compassionate Communication, also known as Nonviolent CommunicationSM ( NVC ), is to strengthen our ability to inspire compassion from others and to respond compassionately to others and to ourselves. NVC guides us to reframe how we express ourselves and hear others by focusing our consciousness on what we are observing, feeling ...The goal of compassionate communication is to foster connections and cultivate relationships in which people do things for one another out of genuine concern and care rather than out of feelings of guilt or shame. Practicing nonviolent communication can help prevent difficult conversations from turning into painful, confusing conflicts.Encourage open communication to achieve mutual understandings Demonstrate an ability to perform and communicate Competent communicator ... Ensure the proper training of computer operators Utilize the power of computers Make effective use of computer equipment andCommunication can be considered as the basis of the nurse-patient relationship and is an essential element in building trust and comfort in nursing care. Effective communication is a fundamental but complex concept in nursing practice. This concept analysis aims to clarify effective communication an …The spiritual basis of nonviolent communication. Forgiveness for ourselves and others. Role plays and more. Practice, Practice, Practice. This is a FREE 8 week class that will …Compassion is a social feeling that motivates people to go out of their way to relieve the physical, mental, or emotional pains of others and themselves. Compassion is sensitivity to the emotional aspects of the suffering of others. When based on notions such as fairness, justice, and interdependence, it may be considered partially rational in ...Compassionate. "Put on then, as God's chosen ones, holy and beloved, compassionate hearts, kindness, humility, meekness, and patience" - Colossians 3:12. Today we did one of our favorite things for developing character - role playing. These 10 Role Playing Situations that Teach Compassion will engage your children in an intentional way.Ethical values are essential for any healthcare provider. Ethics comes from the Greek word "ethos," meaning character. Ethical values are universal rules of conduct that provide a practical basis for identifying what kinds of actions, intentions, and motives are valued.[1] Ethics are moral principles that govern how the person or a group will behave or conduct themselves.Empathic skill scores explained about 5% of the change in compassionate communication scores, and a 1 unit increase in the scores would yield a positive 0.14 unit increase in compassionate communication scores. This result means that as the empathic skill of the individual increases, compassionate communication skills also increase.Training Various techniques have been used to teach empathy, including communication skills training, patient narratives, creative arts, drama and patient interviews [20] Compassion seems to be best developed through reflective and experiential learning, including learning from personal life experiences [21]It is an emotionally-intelligent, awareness-based communication approach. The heart of NVC is to identify universal human needs and what can be done to meet those needs. It is known to be effective even in situations of longstanding conflict or hostility. NVC can open new doors to compassionate connection and action.Events. NRCDV's training events aim to build individual, organizational, and systemic capacity to provide empowering, trauma-informed, culturally responsive, and survivor-defined intervention and prevention efforts. NRCDV staff and consultants serve as a key training resource for domestic violence coalitions, federal agencies and others ...Data shows that empathy and compassion are two of the leading factors patients consider when evaluating their doctors. A 2018 survey from HealthTap showed that 85 percent of patients value compassion in healthcare when ranking their doctors. Just as many value quality care and provider expertise. And both of these elements outweigh provider cost.There is one key trait that all great leaders should possess. Some may call this trait the crème de la crème of all leadership traits: empathy. Empathy is our ability to put ourselves in the ... david roedigermap eorope Power and conflict are frequently reported to have a detrimental impact on team communication and on patient care 10, 12, 18, 19, 21 and tend to be avoided topics in health care. 13 Because there is a need to explicitly address power and conflict in health professions education, 15 we explored the role of power in health care conflict across ...Copywriting. Email marketing platforms. Media relations. Motivation and team building. Public speaking and presenting. Every great job application should feature your most impressive skills. Learn how to highlight communication skills in your resume and get started with a resume template.Here are two sample answers to empathetic interview questions hiring managers may ask: 1. Can you tell me about a time you used empathy to solve a problem? The hiring manager may ask this question to learn more about how you combine empathy and problem-solving. You can use empathy to learn more about others and find intuitive ways to solve ...Communication Self-Appraisal Comments. 1. I clearly communicate my expectations and goals to my team members. 2. I effectively communicate with all levels of our organization by maintaining contact with department heads and corporate meetings consistently. 3. I tactfully provide difficult feedback and approach sensitive situations with skill ...When nurses exercise emotional intelligence, nurse-patient and interprofessional relationships are strengthened. 10. Ask open-ended questions. Patients who are sick or worried may not feel like talking. One of the best ways to foster effective communication in nursing is to use open-ended questions.Compassion differed from empathy, finding its motivation in the inherent virtues of individuals, particularly unconditional love, generating a virtuous response and culminating in action aimed at the amelioration of suffering. 28 The virtue-based motivators of compassion mean that relative to empathy, compassion is less dependent on a …This article highlights the importance of effective communication skills for nurses. It focuses on core communication skills, their definitions and the positive outcomes that result when applied to practice. Effective communication is central to the provision of compassionate, high-quality nursing care. The article aims to refresh and develop ...What is the best way to ease someone's pain and suffering? In this beautifully animated RSA Short, Dr Brené Brown reminds us that we can only create a genuin...Invite more authenticity and open communication in the workplace. If we can keep the communication lines open with respect and kindness, we allow for time to talk about what may need attention and/or empathic connection. Take on the perspective of the other person. In other words, this person is “just like me.”. jeff girardhow deep are aquifers Though choosing personal values is an individual decision, the following are five common career core values: 1. Collaborative. As an employee, you may want to feel empowered to make decisions and take action. And while autonomy is an important core value, collaboration is also vital to your career success. Being a strong team player will help ...Maintain leadership professionalisation through initial and ongoing training. 2. Continuous learning and improvement ... Use patient-assessed measures such as compassionate care and pain control as key revealing metrics. ... Teamwork and communication. 1. Teamworking is fundamental to delivering safe, high quality care, whether that is in the ...Here is a Part 2 of my 2016 Compassionate Communication Foundations Training. It includes the principles and practices of nonviolent communication and more. ... iowa vs kansas Free Resources to Learn the Powerful Skills of Nonviolent Communication (NVC) Learning NVC can be tough — in fact, it’s often equated with learning an entirely new language. In addition to building a library of NVC books and workbooks to learn and practice from, we encourage you to dive into the free communication training resources listed ...Description. ACHIEVE Parent Training Curriculum: Effective ABA Training through Partnership. ~29 lessons for parents, 2 for BCBAs. ~Includes goals, teaching materials, homework assignments, and quizzes. ~Topics include information to address both behavior reduction and skill acquisition goals. 2023 women's softball scheduledo you have to have a teaching certificate to teachreddit toyota camry Duration: One day 9.30am – 5.00pm. Provided: Delightful lunch, morning and afternoon tea, workshop materials and comprehensive resource: Compassionate Communication Training Booklet. Venue : Groupwork Centre Training rooms, location to be advised. Facilitation services: Engage our staff for a complex situation you’d like to address ...The intervention was a 90-min training session in the Cognitive Skills of Compassionate Communications (CSCC) for task-focused group work meetings. During this interactive session, group members were introduced to the key theory of compassion in terms of brain function. sizdah bedar The finding of this study can help to develop a training framework of empathetic nurse-patient communication and design instruments for measuring it. Introduction Nursing communication is a vital element in all nursing areas such as prevention, treatment, rehabilitation, education, and health promotion ( 1 ). segregation in alabama Empathy helps agents personalize the interaction, predict customer follow-up questions, and proactively answer them. Empathetic agents can also predict the customer's response by understanding the customer's point of view. Empathy has a direct effect on customer satisfaction and loyalty as customer satisfaction and loyalty translate to ...The intervention was a 90-min training session in the Cognitive Skills of Compassionate Communications (CSCC) for task-focused group work meetings. During this interactive session, group members were introduced to the key theory of compassion in terms of brain function.Compassionate care and therapeutic relationships have been the subject of applied behavior analytic (ABA) research over the last few years (Rohrer et al., 2021; LeBlanc et al., 2020; Taylor et al., 2019). Although these are foundational values within ABA, there has been a renewed focus on them and interest in how they can be effectively taught and trained. The majority of this work has ...Nonviolent communication (NVC), sometimes referred to as compassionate communication, is an approach to communicating designed to help people connect more compassionately with themselves and...Compassionate communication was first developed by Marshall T. Rosenberg. Compassionate communication is frequently and successfully used in conflict resolution.. It is focused on establishing a process in which conflicting parties can communicate with each other in a manner avoiding further aggravating a conflict and in order to achieve a win-win solution for both sides.ARMY REGULATIONS. There are 486 records. JOINT TECHNICAL COORDINATING GROUP FOR MUNITIONS EFFECTIVENESS (JTCG/ME) PUBLICATIONS {AFJI 10-411; NAVMATINST 5600.23; MCO 5600.43B} INSTRUCTIONS FOR THE INTERSERVICING OF TECHNICAL MANUALS AND RELATED TECHNOLOGY PROGRAM {AFI 20-118; AR 25-36; OPNAVINST 4160.1; MCO 5215.16B; DLAR 4151.9} kansas storewhat time is 6pm est The New York Center for Nonviolent Communication is a peace education organization dedicated to preserving, portraying and continuing the work of Marshall Rosenberg as a key to creating a more compassionate and sustainable world.Traits such as resilience, forgiveness, optimism, self-esteem, self-efficacy, and hope contribute to the individual’s wholeness bank, formulating a well from which to cull the resources needed to build healthy communication skills. These traits offer strength in tough times and various situations. 3. Positive institutions.Online Self-paced (8 hours) Course syllabus. Dates & prices. Who it’s for. What’s included. Effective Communication Course Outline. Module 1: Introduction to Communication. …The first two authors independently developed training curricula for their clinical teams at their provider agencies to teach empathy, communication and listening skills, and compassionate collaboration with caregivers (see Tables Tables4 4 and and5). 5). Core components include engaging in active listening, collaborating with caregivers ... rideschedules Summary. In 2019, employers were just starting to grasp the prevalence of mental health challenges at work, the need to address stigma, and the emerging link to diversity, equity, and inclusion (DEI).Pay attention to body language and other types of nonverbal communication; Try to understand people, even when you don't agree with them ... Pinto-Bouveia J, Cruz B. Relationships between nurses' empathy, self-compassion and dimensions of professional quality of life: A cross-sectional study. Int J Nursing Stud. 2016;60:1-11. doi:10.1016/j ...Use your body language to show that you're open to listening: uncross your arms, lean slightly forward, make eye contact. Pay close attention to the speaker's facial expressions and body ... states ranked by flatnessarkansas river in arkansas Learning `compassionate communication' strengthens your relationships, reduces draining conflicts and enhances empathy. Similarly, your self-talk will become ...Try self-acceptance. This means embracing your own perceived shortcomings as well as your character strengths (Morgado et al., 2014). Self-compassion is about not over-inflating these shortcomings into a definition of who we are—rather, thoughts and feelings are behaviors and states (Neff, 2010). Practice mindfulness.Many of the best jobs for empaths involve working with people to offer guidance and counsel or caring for their physical or mental health. If you're an empathetic person, here are some jobs that might be a good fit for you: 1. Teacher. National average salary: $26,672 per year.For example, the eight-week compassion cultivation training (CCT) course that was developed by Thupten Jinpa, Ph.D., and colleagues at Stanford University's Center for Compassion and Altruism Research and Education suggests that adults can indeed improve compassion for themselves, and reduce fear of compassion for themselves and for others.Several papers have clearly demonstrated that communication skills can be taught and are retained [47, 48, 71, 75, 76]. The SPIKES protocol for breaking bad news is a specialized form of skill training in physician-patient communication, which is employed in teaching communication skills in other medical settings .1. Introduction. Communication skills have been described as the most important ability for a health professional. Efficient communication depends upon the therapist feeling certain that they have really heard and recorded the health care user's needs so as to provide personalized care [].It is important for health professionals to understand people's feelings, opinions and experiences in ...Overview. Engagement Get to know your people with Pulse Surveys, eNPS scoring, anonymous feedback and messaging.; Performance Design the agile performance management practice your teams need to succeed.; Recognition Give your people a chance to be seen with peer-to-peer recognition and watch recognition rise.; Team leadership Support managers with the tools and resources they need to lead ...Marshall B. Rosenberg, PhD (1934 - 2015) was the creator of Nonviolent Communication (also known as Compassionate Communication or NVC) training and founder of the … ku athletics ticket office When nurses exercise emotional intelligence, nurse-patient and interprofessional relationships are strengthened. 10. Ask open-ended questions. Patients who are sick or worried may not feel like talking. One of the best ways to foster effective communication in nursing is to use open-ended questions.Perhaps the most essential element of crisis leadership is clear and trustworthy communication. Best practices for crisis communication, established through years of psychological and organizational research, include transparency, honesty and empathy. Communicating well starts with understanding the questions your audience has, and …Training with well-developed exercises is crucial to reach competency in this challenging situation. ... Compassionate communication can be fostered if it is viewed as a technique inherent to the profession—one that requires considerable expertise and prudence, and that must be developed and shaped to become an integral part of the ...Creating a healthy work environment (HWE) enables nurses to provide the highest standards of compassionate patient care while being fulfilled at work. In fact, AACN's data consistently shows units that are implementing HWE standards outperform those that are not in many ways. These include the overall health of the work environment, better ...The Programs in Compassionate Communication focus on teaching these skills through: research, dissemination, and outreach efforts, short-term training opportunities for practicing clinicians and other health care and industry professionals, longitudinal training opportunities that begin in undergraduate coursework and continues throughout ... masters in dietician and nutrition Nonviolent Communication (NVC), created by Marshall B. Rosenberg, Ph.D., is a language and consciousness of compassion, based on the principles of nonviolence.. NVC assumes that we are all compassionate by nature and that violent strategies, whether verbal or physical, are learned behaviors taught and supported by the prevailing culture.Mindful and compassionate speaking isn't just an ethical choice—mindful speech is simply more effective. What's more, these guidelines are useful online, where anonymity and impulsivity can bring out less than the best in humanity. Practicing mindful speech may prove challenging, but the rewards of effective and positive communication ...Centers at the T. Denny Sanford Institute for Empathy and Compassion Center for Compassionate Communication ; Center for Empathy and Compassion Training in Medical Education; Center for Empathy and Social Justice in Human Health; Center for Empathy and Technology ; Center for Mentorship in Medicine; Center for Research on Empathy and CompassionSpecialized for job roles across health and human services. Hosted on the Relias Platform, our interactive learning content is specially crafted to meet the needs of health and human services professionals across all settings — from peer support and clinical supervisors to licensed clinicians and direct support providers. tickets for big 12 baseball tournament A few examples of vocational training school programs are skilled trades; beauty or cosmetology; business and office administration; culinary arts; and health care. Private trade or career schools and community colleges may offer vocational...Process Communication Model® (PCM) Created by Dr. Taibi Kahler, the Process Communication Model (PCM) is an award-winning tool that can be used to decode human interaction. PCM reveals how a person perceives the world, how they communicate, how they are motivated and how they will behave in distress. An internationally-acclaimed, reliable ...Hamad International Training Center ; Courses ; ... Hamad Medical Corporation by Corporate Communications Dept. Top ... most effective and most compassionate care to each and every one of our patients. Hamad Medical Corporation PO Box 3050 (+974) 4439 5777 Doha, Qatar [email protected] Rocky Mountain Compassionate Communication Network is dedicated to carrying Marshall's NVC work forward in the Colorado Rocky Mountain region. Weaving compassion into the everyday fabric of our lives requires building compassionate practices. Practices that evoke empathy and honor autonomy, practices that connect our heads and hearts, that ...Compassion in Practice was built on the values of the 6Cs (Care, Compassion, Communication, Courage, Competence, Commitment) and . delivered improvement programmes through six work streams called Action Areas: 1. Helping people to stay independent, maximising well-being and . improving health outcomes. 2.10. Compassion. Conveying compassion is an essential communication skill in healthcare. According to the Journal of Compassionate Healthcare, "studies show that compassion can assist in prompting fast recovery from acute illness, enhancing the management of chronic illness, and relieving anxiety." You can deliver compassionate nursing care ... carmax gmckansas gis Previous research has successfully incorporated psychological training into police tactical training and participants have appreciated the prominent role of a psychological component aimed at helping them improve their job performance and resilience (Andersen et al., 2015; Andersen, Papazoglou, & Collins, 2016). Results imply that officers are ...Sanford Communication Faculty Fellows Program Open call timeline: TBA Sanford Communication Faculty Fellows. Faculty fellows Program (SCFF) is a faculty development program developed by The Center for Compassionate Communication (CCC) designed to train faculty to be communication leaders, support faculty in developing communication initiatives that are relevant to their Specialty that will be ...This manuscript reports the outcomes of a pilot study of Aware Compassionate Communication: An Experiential Provider Training Series (ACCEPTS) for Palliative Care Providers. ACCEPTS is informed by principles of mindfulness and is tailored to the needs of providers who work with patients receiving palliative and hospice care with the aims of ...One day workshops introducing the principles and practice of Compassionate NVC. View Workshops. One-to-One Coaching. Post-workshop support, personal NVC coaching, …Officers and staff should develop and use advanced communication skills to quickly establish trust, build rapport and encourage individuals to be open about their potential risk or vulnerability, including any experience of abuse. Key skills include: building rapport. active listening. using a procedurally just approach, for example, being open ...Thesematerials are intended for use after completion of Seeking Safety training. The Publishergrants to individualpurchasers of the book Seeking Safety (as per the Cataloging in ... Compassion Red and Green Flags Honesty Recovery Thinking Integrating the Split Self Commitment Creating Meaning Community Resources Setting Boundaries in RelationshipsCompassion in Practice was built on the values of the 6Cs (Care, Compassion, Communication, Courage, Competence, Commitment) and . delivered improvement programmes through six work streams called Action Areas: 1. Helping people to stay independent, maximising well-being and . improving health outcomes. 2.In today’s digital world, having a basic understanding of computers and technology is essential. Fortunately, there’s a variety of free online computer training resources available to help you learn the basics.Pay attention to body language and other types of nonverbal communication; Try to understand people, even when you don't agree with them ... Pinto-Bouveia J, Cruz B. Relationships between nurses' empathy, self-compassion and dimensions of professional quality of life: A cross-sectional study. Int J Nursing Stud. …Here is my 2016 Compassionate Communication Foundations Training (part 1 of 3). It includes the principles and practices of nonviolent communication and more...Allowing yourself the necessary time to respond is essential for compassionate communication. It demonstrates that the conversation is important to you and you want to give it the consideration it merits. 4. Speak well of others. Take the time to speak well of others, and be sincere about it. Doing so allows you to separate the person from the ...Here are the five C’s of effective communication: 1. Be clear. To communicate effectively, you have to know what you want and take ownership for your own needs. Before communicating your issue ... student with iep The New York Center for Nonviolent Communication is a peace education organization dedicated to preserving, portraying and continuing the work of Marshall Rosenberg as a key to creating a more compassionate and sustainable world. Upcoming Events. First Mondays ... Comprehensive NVC Training December 1-3, 2023 - Midtown, Manhattan | More Info ...Nonviolent Communication (NVC) is sometimes referred to as compassionate communication. Its purpose is to strengthen our ability to inspire compassion and to respond compassionately to others and to ourselves. NVC guides us to reframe how we express ourselves and hear others by focusing our consciousness on what we are observing, feeling ...41 minutes ago · Communication as a Transformational Tool Compassionate Communication and Feedback. Develop the skills to have difficult conversations and share meaningful feedback with colleagues. Week 7 Courageous Compassion Changing Systems from the Inside Out. Learn how to apply courageous compassion and take action to change systems from the inside out. Week 8 Overgeneralizing – You always say that. Assuming the thoughts behind the behavior – You have no respect. When delivered appropriately, feedback is more likely to be heard, thought about, and acted upon. The final stage is to agree on the next steps that will ultimately avoid the behavior or the outcome. judy watts Compassion training can be adopted at any age and involves training the mind to develop specific skills in order to relate to others and to ourselves, and making a conscious effort to think and act in a compassionate manner.External communication includes messages from an organization to stakeholders outside the company, via such media as television, radio, print and digital tools. Companies also communicate externally to offer training and support to customer...Process Communication Model® (PCM) Created by Dr. Taibi Kahler, the Process Communication Model (PCM) is an award-winning tool that can be used to decode human interaction. PCM reveals how a person perceives the world, how they communicate, how they are motivated and how they will behave in distress. An internationally-acclaimed, reliable ... Organizations Worldwide. Invensis Learning imparts ITIL, PMP, CAPM, PRINCE2, Six Sigma, COBIT 5, DevOps, Cloud Computing, Agile, & Change Management Training courses for individuals and enterprises globally. Trainings are delivered through instructor-led classroom and live online training modes. ku audiologyenbiid Are you interested in becoming a Java developer? Or perhaps you are already working in the field and want to enhance your skills and knowledge? Whatever the case may be, investing in Java developer training is a smart move.We help educators create equitable and joyful learning environments that center collective well-being. Mindful Schools has trained over 70,000 educators. What's New at Mindful Schools Mindful Schools 2023 Impact Report For 15 years, Mindful Schools has been a leader in bringing secular mindfulness to students and educators. We're delighted to share our first Impact Report!Compassionate communication skills can transform your atmosphere and get a Free Download pdf Quick Guide to Professional Communication Skills: https://www.al... rare candy pokemon infinite fusion Informing families about the impending or actual death of their relatives is one of the most challenging and complex tasks a physician may face. The following article describes goal setting and provides five roles/recommendations for conducting the encounter with patient families regarding the imminent or actual death of their relatives. Importantly, the encounter should be family-centred, and ...Literature Search. We conducted our literature search in PsycINFO and Web of Science in October 2020 without date restrictions. To identify relevant articles on teachers' empathy we used the following search terms: empathy OR "perspective taking" OR compassion OR "emotion* intelligence" OR "emotion* knowledge" OR "emotion* awareness" OR "emotion* understanding" OR ...Functional communication training (FCT; Carr & Durand, 1985) is a common function-based treatment in which an alternative form of communication is taught to reduce problem behavior. FCT has been shown to result in substantial reductions of a variety of topographically and functionally different types of problem behavior in children and adults ...For example, you could begin with "Organized care coordinator with five years experience in….". 3. Weave skills throughout your resume. Your health care resume should have a section devoted to your skills as a professional in health care with brief examples. It's also vital to integrate skills throughout your resume.Compassion involves a focus on the other (Solomon, 1998) and a desire for the other to have good things happen or to overcome adversity." (Miller, 2007). Miller, K. (2007). Compassionate communication in the workplace: Exploring processes of noticing, connecting, and responding. Journal of Applied Communication Research, 35 (3), 223-245.Copywriting. Email marketing platforms. Media relations. Motivation and team building. Public speaking and presenting. Every great job application should feature your most impressive skills. Learn how to highlight communication skills in your resume and get started with a resume template.Here is my 2016 Compassionate Communication Foundations Training (part 1 of 3). It includes the principles and practices of nonviolent communication and more... The impetus to administer restraint and seclusion protocol is to obviate potential violence and potentiate harm reduction. Hazards to be avoided include both harm to the patient and the caretaker. This danger encompasses both nonviolent and violent risks. Healthcare providers are encouraged to always remain vigilant.Handbook of Methods in Nonverbal Behavior Research: Studies in Emotion and Social Interaction. The Face of Man: Expressions of Universal Emotions in a New Guinea Village. For translated versions. Paul Ekman's books convey his curiosity and passion for understanding human emotion. Emotions Revealed explains how to repsond to the emotions shown ... bush vp 1992 Compassion is defined as ‘an empathetic emotional response to another person’s pain or suffering that moves people to act in a way that will either ease the person’s condition or make it more bearable’ Lilius et al. (2003, p.4) . Academic literature suggests that compassion within the context of the workplace is relational and process ...11 A checklist approach to communication training may provide the basic procedural skills to guide communication content and sequencing, 12, 13 but this approach will not accommodate the unique, complex, and dynamic needs of patients, and may impede clear and compassionate communication during challenging communication events. 11.Share your videos with friends, family, and the world dead sea scrolls revelations Psychological safety is a ‘‘shared belief held by members of a team that the team is safe for interpersonal risk-taking.’’. It describes a team climate characterised by inclusivity, interpersonal trust and mutual respect in which people are comfortable being themselves and expressing their views. Compassionate leadership is key to this.Clarify any modified work hours and norms. Remove stress where possible by setting expectations about workloads, prioritizing what must get done, and acknowledging what can slide if necessary ...Mindfulness is the practice of being consciously aware of the present moment, free of judgment. This form of communication involves the use of mindfulness practices when communicating with other people. Communication is often a learned behavior influenced by parents, peers, and role models. It is beneficial for an individual to …Cheerleading is a sport that requires dedication, discipline, and hard work. A successful cheer team is only as good as its training program. Creating an effective cheer training program can help your team reach its full potential. Here are...With panhandling a litigation lightning rod, developing a homeless outreach team using a housing-first strategy will reduce the municipality's risk of litigation. 2. Jumpstart your community-oriented policing program. Homeless outreach teams are scalable, said McDonald, so start small and think big. arkansas kansas football game Jun 15, 2023 · Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail. For communication to be effective, it must be clear, correct, complete, concise, and compassionate. We ... 4 Jan 2024 ... Compassionate Communication for Healthy Relationships - 2024 NVC Foundation Training, Hosted online, Thu 4th Jan 2024, 1:30 am - Thu 8th Feb ...Meika Hamisch has practiced psychotherapy for over 30 years. She has been a trainer and educator in the area of compassionate communication skills, substance abuse, counseling skills, psychology, cross cultural perspectives in therapy, mindfulness and self-compassion cultivation methods. She is a certified teacher in Cultivating Emotional Balance.Phishing is something all small businesses and their employees should be aware of. Here are the best phishing training options right now. One of the best defenses against phishing attacks is training. By teaching your employees how to recog...Compassion in Practice was built on the values of the 6Cs (Care, Compassion, Communication, Courage, Competence, Commitment) and . delivered improvement programmes through six work streams called Action Areas: 1. Helping people to stay independent, maximising well-being and . improving health outcomes. 2.Nonviolent Communication (NVC) includes a simple method for clear, empathic communication ... Communication Skills · How to Practice Nonviolent Communication.There are a variety of individuals training Compassionate Communication in the Northwest. To gain more depth about the concept, model and consciousness of Compassionate Communication, we encourage you to experience a variety of trainings. Feel free to attend several different introductions until you find someone you’re comfortable learning with. 1 Mar 2019 ... Compassionate communication (also known as nonviolent communication) helps people remain empathetic with each other, even in situations fraught ...It also allows hospitals to track performance over time to see what's working and what's not. In short, collaboration puts performance into context. Without context, it's impossible to know ...All too often, we struggle to communicate effectively—particularly with others who are different from us in some way. This course will show you how the most effective communication utilizes the inclusive leadership mindset of Empowerment, Accountability, Courage, and Humility and guide you on how to use that mindset yourself.My approachable communication style and active listening skills make me a compassionate individual with high levels of patience for individuals from diverse backgrounds while promoting efficiency ...2. Letter of self-compassion. Cultivating self-compassion is crucial when recovering from a traumatic experience (Collier, 2016). All too often we expect way too much of ourselves and don't give ourselves enough time and space to heal. Try our Letter of Self-compassion worksheet and read it aloud whenever the inner critic looms. 3.Losing a loved one is an incredibly difficult experience, and during these challenging times, offering words of sympathy can provide solace and comfort to those who are grieving. When writing a sympathy card, it is essential to express your...Encourage open communication to achieve mutual understandings Demonstrate an ability to perform and communicate Competent communicator ... Ensure the proper training of computer operators Utilize the power of computers Make effective use of computer equipment andInspirational Leadership Quotes. 1. "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." —Jack Welch. 2. "If your actions inspire others to dream more, learn more, do more and become more, you are a leader." —John Quincy Adams. 3.Compassionate Communication is communicating in ways that foster understanding, connection, and compassion. It is not just a set of approaches, but an awareness designed to develop a certain kind of compassionate rapport with ourselves and each other. hot pot harrisburg patoyota track and field championships Use your body language to show that you're open to listening: uncross your arms, lean slightly forward, make eye contact. Pay close attention to the speaker's facial expressions and body ...Nonviolent Communication ( NVC) is an approach to communication based on the principles of nonviolence. It is not an attempt to end disagreements, but rather a method that aims to increase empathy and improve the quality of life of those who utilize the method and the people around them. Nonviolent Communication evolved from concepts used in ... ladies tennis The Compassion in Practice strategy is a national strategy for nurses, midwives and care staff. It triggered a significant amount of work through six action areas. These areas are the 6Cs and they promote high quality, person-centred care for all service users and patients. They all carry an equal weight of importance and are all essential for ...An effective coach communicates well and exudes credibility, competence, respect and authority. You should be able to explain ideas clearly. Clear communication means setting defined goals, giving direct feedback and reinforcing the key messages. Acknowledging success is also essential for good communication. Language is a key part of coaching ...A clear focus on stimulating and supporting quality improvement and innovation. Needs trust and a new psychological contract, sharing power and decision making. Compassion is central - empathy, listening, acting and valuing our people. Watch this short video to hear what compassionate leadership means within the NHS Wales workforce: (2) 2 items.3 Courses for Training on Effective Communication. Active listening is a straightforward skill, and taking a short course is the perfect way to learn how to do it effectively. ... Compassion (26) Counseling (50) Emotional Intelligence (24) Gratitude (17) Grief & Bereavement (21) Happiness & SWB (38) Meaning & Values (25) Meditation (20 ...We know that compassionate care matters. The good news is that compassion can be learned and implemented without costing any more time. Compassionate communication may be all it takes to make a meaningful difference. CareFully's research, which critically included the patient perspective, revealed 8 handy tips for compassionate communication.This manuscript reports the outcomes of a pilot study of Aware Compassionate Communication: An Experiential Provider Training Series (ACCEPTS) for Palliative Care Providers. ACCEPTS is informed by principles of mindfulness and is tailored to the needs of providers who work with patients receiving palliative and hospice care with the aims of ...With its foundation in social work, the strength-based approach is a "work practice theory" that focuses on an individual's self-determination and strength (McCashen, 2005). This type of approach builds on clients' strengths, seeing them as resourceful and resilient when they are in adverse conditions (McCashen, 2005).Award-winning training and consultancy, led by experts. We are leading specialists in communication skills training and consultancy covering all sectors: We are a social enterprise with a mission to help organisations successfully build a compassionate, confident workforce and ultimately help achieve a positive workplace culture whilst delivering excellent customer service.2. Excellent Communication: Therapeutic communication is an excellent tool for demonstrating compassion in nursing. Nurses who learn how to effectively communicate with patients and their loved ones can have a significant impact on their patients' well-being and play an integral role in improving patient outcomes. 3. Emotional Intelligence:Free Resources to Learn the Powerful Skills of Nonviolent Communication (NVC) Learning NVC can be tough — in fact, it’s often equated with learning an entirely new language. In addition to building a library of NVC books and workbooks to learn and practice from, we encourage you to dive into the free communication training resources listed ...CCL Again Voted a Winner in 2 Categories of Training Magazine's Network Choice Awards With nearly 6,000 votes cast, CCL was again voted as a winner in the categories of "Leadership Development" and "Measurement, Testing & Assessment" in Training Magazine's 2022 Network Choice Awards.; Boehringer Ingelheim & CCL Win Prestigious Brandon Hall Awards An innovative effort to develop high ...Deterioration of Doctors' Communication Skills. It has been observed that communication skills tend to decline as medical students progress through their medical education, and over time doctors in training tend to lose their focus on holistic patient care.32 Furthermore, the emotional and physical brutality of medical training, particularly during internship and residency, suppresses empathy ...Compassionate Care. Within the healthcare community, compassion is defined as "the recognition, understanding, and emotional resonance with another's concerns, distress, pain or suffering, coupled with relational action to ameliorate these states" (Lown, 2016). Simply stated, compassion involves having empathy or real concern for patients ...Compassion is a social feeling that motivates people to go out of their way to relieve the physical, mental, or emotional pains of others and themselves. Compassion is sensitivity to the emotional aspects of the suffering of others. When based on notions such as fairness, justice, and interdependence, it may be considered partially rational in ...Making decisions. Inspiring team members. Setting values for their team. Improving team spirit and cohesion. Being responsible for their team’s communication and wellbeing. Developing leadership skills in other team members. There are a number of tools to help you with leadership development.Here are 10 valuable dispatcher qualities: 1. Decision-making. Dispatchers should have good judgment skills and the ability to make decisions quickly. They prioritize calls by level of importance, so they need to recognize the difference between emergencies and nonemergencies. Dispatchers also need to quickly evaluate situations and decide ...Research Training Simulator manufacturers, distributors, resources, and products for police and law enforcement. ... Beyond empathy: Why compassionate communication is a better key to de-escalation. VirTra's compassionate communication training aligns with police objectives while mitigating trauma exposure ku med parkingrots rs3 Background. A previous review on compassion in healthcare (1988-2014) identified several empirical studies and their limitations. Given the large influx and the disparate nature of the topic within the healthcare literature over the past 5 years, the objective of this study was to provide an update to our original scoping review to provide …Scheduling employees for shifts can be complicated work, and that’s especially true if you have a compassionate management style that takes employee needs into account. These tips should make it easier to create useful schedules that keep e...Job outlook: 6 percent (faster than average) Typical requirements: Bachelor's degree and license/certificate. 23. Social scientist or researcher. Social scientists or research-based careers such as political scientist, anthropologist, economist, and urban planner are a good fit for academic-minded introverts.What is collaborative communication? In the Oxford Dictionary, collaboration is defined as "the act of working with another person or group of people to create or produce something." The same dictionary defines communication as "the activity or process of expressing ideas and feelings or of giving people information.". When we put these two together, we get collaborative communication ...Cultural competemility is defined as "the synergistic process between cultural humility and cultural competence in which cultural humility permeates each of the five components of cultural competence: cultural awareness, cultural knowledge, cultural skill, cultural desire, and cultural encounters" ( 16 ). The competemility position allows a ...DOI: 10.1016/j.nepr.2019.08.011 Corpus ID: 201844589; Communication skills in nursing: A phenomenologically-based communication training approach. @article{Bullington2019CommunicationSI, title={Communication skills in nursing: A phenomenologically-based communication training approach.}, author={Jennifer Bullington and Mona S{\"o}derlund and E Bos Spar{\'e}n and {\AA}sa Kneck and Pernilla ... dickinson ku Join our Life-changing communication course, and stay with us to learn how to transform your anger compassionately, strengthen your relationships through empathy, and resolve your conflicts. For more information, see our Learning pathway .Introduction. Providing high-quality compassionate care is a fundamental aim of the helping professions. The need to demonstrate compassion and respect for human dignity is enshrined in the codes of conduct for health and social care staff and a core value in the NHS constitution [1, 2].Research findings show that being treated with compassion has many benefits for patients; for example, by ...Losing a beloved pet is an incredibly difficult experience for any pet owner. Making the decision to say goodbye and finding a way to provide your furry friend with a peaceful passing can be overwhelming.Dr. Zaki distinguishes between three types of empathy: cognitive empathy, emotional empathy, and empathic concern or compassion. To unpack these types, imagine that you're having lunch with a friend when they get a phone call. You don't know who they're talking to, but at some point, your friend starts to cry. what are academic programsatandt internet outage today Scheduling employees for shifts can be complicated work, and that’s especially true if you have a compassionate management style that takes employee needs into account. These tips should make it easier to create useful schedules that keep e...Here are the five C’s of effective communication: 1. Be clear. To communicate effectively, you have to know what you want and take ownership for your own needs. Before communicating your issue ...Compassionate Communications (CSCC) during their task-focused group meetings—was designed to allow the kinds of interactions that might lead to tangible outcomes, namely assessable evidence of ... monster tracks poki Telephone Skills and Call Handling Essentials. View Course. Available Online. Riyadh, KSA. CO-050. On Request. 5 Days. Advanced Business Communications Skills.This article offers four touchpoints to focus on in your communications. Most business consultants — and certainly most workers — agree that empathy is a critical leadership skill. We even ...April 14, 2020 VHA DIRECTIVE 1003 . 3 . d. Evidence-Based Practice. Evidence-based practice is the conscientious use of current best evidence in making decisions about patient care.Compassionate Communication (also known as Nonviolent Communication), developed by Marshall Rosenberg Ph.D., is highly effective for communicating in Relationships , Parent and Child Interactions , Friends and Siblings and Business Relationships. It deepens Spirituality and is an effective alternative or addition to Marriage Counseling or therapy. eric stevensonantonyms of only Meika Hamisch has practiced psychotherapy for over 30 years. She has been a trainer and educator in the area of compassionate communication skills, substance abuse, counseling skills, psychology, cross cultural perspectives in therapy, mindfulness and self-compassion cultivation methods. She is a certified teacher in Cultivating Emotional Balance.24 Jun 2020 ... Essential communication skills: compassionate communication. Being left out. Not ...Compassionate conversations can be held between, colleagues, a line manager, team leader or supervisor and those who they are responsible for, as well as between staff and patients. ... Authenticity is at the core of compassionate communication. Be present: Listen to hear what the individual is saying. We sometimes …Background Considerable attention has been drawn to empathy in nursing and the concept of empathy has firmly been embedded in nursing discourse. However, little has been known about the details of how nurses express empathy to their patients. In this study, we aim to conduct a qualitative study of actual nurse-patient conversations through which empathy was achieved. Methods The data in this ...Oct 2015 - Present8 years 1 month. Charlotte, North Carolina, United States. Crew Chief and Field Training Officer.Collaboration and Cooperation Part 1 Commitment and Professionalism Part 2 Attendance and Punctuality Part 3 Quality of Work and Productivity Part 4 Adaptability Part 5 Communication and Interpersonal Skills Part 6 Creativity and Innovation Part 7 Accountability Part 8 Customer Focus and Customer Satisfaction Part 9 Decision-Making …Nov 3, 2015 · 3. Have compassion towards yourself. Easier said than done, but this simply means validating your feelings. Once you have clarified what you are actually feeling, try to invite radical acceptance ... Nonviolent Communication (NVC), created by Marshall B. Rosenberg, Ph.D., is a language and consciousness of compassion, based on the principles of nonviolence.. NVC assumes that we are all compassionate by nature and that violent strategies, whether verbal or physical, are learned behaviors taught and supported by the prevailing culture.Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for 'No decision without me'. Communication is the key to a good workplace with benefits for those in our care and staff alike. Courage enables us to do the right thing forJoin our 2.5-day Compassionate Communication Training Program on July 10 - 12, 2024, to learn the best practices in healthcare communication and self-compassion as a clinician. About the Center for Compassionate CommunicationNonviolent Communication ( NVC) is an approach to communication based on the principles of nonviolence. It is not an attempt to end disagreements, but rather a method that aims to increase empathy and improve the quality of life of those who utilize the method and the people around them. Nonviolent Communication evolved from concepts used in ... Teaching methods that patients suggested in compassion training included patient-centered communication, self-reflection exercises, and compassionate role …2. Excellent Communication: Therapeutic communication is an excellent tool for demonstrating compassion in nursing. Nurses who learn how to effectively communicate with patients and their loved ones can have a significant impact on their patients’ well-being and play an integral role in improving patient outcomes. 3. Emotional Intelligence:The back-to-back drawing communication exercise will get your groups and couples working together, talking, and thinking about how they communicate. Groups are split into pairs of "listeners" and "speakers". The speaker will describe an image for the listener to draw, but the listener cannot speak. Neither person can see the other's paper...Hamad International Training Center ; Courses ; ... Hamad Medical Corporation by Corporate Communications Dept. Top ... most effective and most compassionate care to each and every one of our patients. Hamad Medical Corporation PO Box 3050 (+974) 4439 5777 Doha, Qatar [email protected] Oct Online: The life-changing communication 6-week course (Mondays) Transform your life with compassionate communication! This six-week introductory course will help yo... 31 Oct Online: 6-week, Restorative Circles Level Two Course for Triratna Order Members You can never change things by fighting the existing reality.express your needs clearly without hurting others. communicate respectfully without compromising on self-respect. feel less anxious when asserting your needs or views. assert and preserve your ... large vintage mailboxlouis saia sr. net worth According to psychologists Daniel Goleman and Paul Ekman, there are three types of empathy: cognitive, emotional, and compassionate. Cognitive empathy. Cognitive empathy is the ability to understand how someone else feels and to work out what they might be thinking. Emotional empathy or Affective empathy. Emotional empathy refers to the ability ...Compassion Course Practice Groups are led by currently registered Organizer/Facilitators who receive guidance and training from Thom Bond throughout the entire course. The Organizer/Facilitator Track Compassion Course alumni who would like to organize and/or facilitate a group of Compassion Course Participants, can get guidance and support ... rubric for research paper Healthcare professional (HCP) means any natural person that is a member of the medical, dental, pharmacy or nursing professions or any other person who, in the course of their professional activities, may prescribe, purchase, supply, recommend or administer a medicinal product. For the avoidance of doubt, the definition of HCP includes: (i) any official or employee of a government agency or ...One day workshops introducing the principles and practice of Compassionate NVC. View Workshops. One-to-One Coaching. Post-workshop support, personal NVC coaching, …For example, you could begin with "Organized care coordinator with five years experience in….". 3. Weave skills throughout your resume. Your health care resume should have a section devoted to your skills as a professional in health care with brief examples. It's also vital to integrate skills throughout your resume.Here we summarise key nursing policy documents that were intended to set the tone for the profession in England during the 2010s. Background Compassion in1. Be self-compassionate. Dr. Kristin Neff, widely recognized as one of the world's leading experts on self-compassion, says, "Having compassion for yourself means you honor and accept your humanness.". When a leader takes the time to get in tune with their own struggles and offer themselves compassion - rather than getting stuck in an ...Compassionate Communication 7 Module Summary About the Modules . 8 9 : Building Self-Compassion : ... • Psychotherapy • Research • Training . C C . I . entre for linical nterventions . Module 4: Compassionate Imagery. Building Self-Compassion : Introduction : We are now ready for some compassion! So far we have been setting the scene for ...Here are 10 valuable dispatcher qualities: 1. Decision-making. Dispatchers should have good judgment skills and the ability to make decisions quickly. They prioritize calls by level of importance, so they need to recognize the difference between emergencies and nonemergencies. Dispatchers also need to quickly evaluate situations and decide ...Officers and staff should develop and use advanced communication skills to quickly establish trust, build rapport and encourage individuals to be open about their potential risk or vulnerability, including any experience of abuse. Key skills include: building rapport. active listening. using a procedurally just approach, for example, being open ...Jul 11, 2016 · Teaching methods that patients suggested in compassion training included patient-centered communication, self-reflection exercises, and compassionate role modeling. This study provides insight on compassion training for both current and future healthcare providers, from the perspectives of the end recipients of healthcare provider training ... 4.10 Evaluating Effects of Supervision and Training ..... 16 4.11 Facilitating Continuity of Supervision..... 16 4.12 Appropriately Terminating Supervision..... 16 Section 5—Responsibility in Public Statements..... 16 5.01 Protecting the Rights of Clients, Stakeholders, ...In a nutshell, Compassionate Communication is about the pursuit of kindness, understanding, and freedom from patterns of subtle (and not so subtle) verbal ...The Compassion Mindset was created for in-house behavioral skills training and development professionals in larger organizations. Through a trainer ...Literature Search. We conducted our literature search in PsycINFO and Web of Science in October 2020 without date restrictions. To identify relevant articles on teachers' empathy we used the following search terms: empathy OR "perspective taking" OR compassion OR "emotion* intelligence" OR "emotion* knowledge" OR "emotion* awareness" OR "emotion* understanding" OR ...to training clinicians in compassionate communication, detecting psychological distress and offering psychological interventions. They can then support the application of training for colleagues within clinical practice, through ongoing consultation with multidisciplinary teams (MDTs) and by offering clinical supervision to level two practitioners.Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect; Courage – is doing the right thing for people and speaking up if the individual they support is at risk; Communication – good communication is central to successful caring relationships and effective team workingNonviolent communication (NVC), sometimes referred to as compassionate communication, is an approach to communicating designed to help people connect more compassionately with themselves and...27 Mar 2023 ... Compassionate Communication helps ease difficult conversations in dog training. Listening, empathy, and curiosity are some of the top skills ... star platinum stand statshow to sign with adobe We know that compassionate care matters. The good news is that compassion can be learned and implemented without costing any more time. Compassionate communication may be all it takes to make a meaningful difference. CareFully's research, which critically included the patient perspective, revealed 8 handy tips for compassionate communication.The 4 Pillars of Effective Compassionate Communication. There are four components in the compassionate communication model. Each step helps you respond to others with less blame and more compassion in difficult situations. Practice observing actions, rather than judging or evaluating them. This helps to short-circuit emotional reactions and ...A Proven Program with Global Reach. An 8-week program for the general public, Compassion Cultivation Training© (CCT™) draws on insights and techniques from psychology, neuroscience, and contemplative practice. The course integrates evidence-based meditation techniques, interactive discussions, and lectures as well as real-world exercises to ...1. Be Transparent About the Process - Optics Matter. An important differentiator in employees' responses to layoff communication is the perceived fairness of both the company's decision to use them and the process it followed when implementing them. Of course, the vast majority of employees are unaware of the many agonizing discussions ...Making decisions. Inspiring team members. Setting values for their team. Improving team spirit and cohesion. Being responsible for their team’s communication and wellbeing. Developing leadership skills in other team members. There are a number of tools to help you with leadership development.Centers at the T. Denny Sanford Institute for Empathy and Compassion Center for Compassionate Communication ; Center for Empathy and Compassion Training in Medical Education; Center for Empathy and Social Justice in Human Health; Center for Empathy and Technology ; Center for Mentorship in Medicine; Center for Research on Empathy and CompassionCompassionate empathy involves taking action to support other people. To use empathy effectively, give your co-worker your full attention, looking out for verbal and nonverbal clues to help you fully understand their situation. Set aside your own assumptions, acknowledge your colleague's feelings, allow an emotional connection, then take ... dinosaur spiders With experience training senior leaders at companies like Kickstarter, Etsy, SoundCloud, and more, they've emerged with concrete tactics for fixing and ...Unit 6: Effective oral communication. FEMA Effective Communication. Schulz J. Eye contact: Don't make these mistakes. Michigan State University, MSU Extension. Dean M, Street Jr RL. A 3-stage model of patient-centered communication for addressing cancer patients' emotional distress. Patient Educ Counsel. 2014;94(2):143-148. doi:10.1016/j.pec ...5 steps to healthy vulnerability. Posted November 3, 2015. Source: Google Images. Today's guest blogger, Adrienne Glasser LCSW, continues the theme of mind-body awareness with a set of coherent... kentucky postgame press conferenceexample of a logic model for program